Privacy Policy

Introduction

Newcity Insurance Partners Ltd, a Ugandan-authorized insurance agency, prioritizes protecting your privacy. This notice outlines the types of personal data collected, how it is used, and your rights regarding your data. Please share this notice with family members covered under your policy.

Data Controller

Newcity Insurance Partners Ltd is the data controller responsible for managing and using your personal data in compliance with data protection laws.

Personal Data Collected

We collect and process various personal data, including:

• Full name, age, gender, address, contact details, identification documents, IP addresses, nationality, marital status, occupation, employment information, location data, language, signature, criminal check results, and family details.
• Sensitive data such as medical reports, health conditions, and financial information may also be collected.

How We Use Your Data

Your data is used for purposes such as:

• Administering insurance contracts, debt recovery, fraud prevention, legal compliance, and marketing (with your consent).
• Automated decision-making may be used for claims processing, but you can request human intervention.
• Data is obtained from you, public databases, employers, third parties, and other insurers.

Legal Basis for Processing

We process data based on your consent, legitimate interests, legal obligations, or contractual necessity. Without consent, we may process data to protect vital interests, comply with legal obligations, or establish legal claims.

Data Sharing

Your data may be shared with:

• Public authorities, insurers, brokers, medical providers, lawyers, auditors, and banks.
• Service providers, IT vendors, and advertisers (for marketing, as permitted by law).
• In cases of business reorganization or legal obligations.

International Data Transfers

Your data may be processed inside and outside Uganda, with safeguards like binding corporate rules or Standard Contractual Clauses to ensure protection.

Your Rights

You have the right to:

• Access, correct, delete, or restrict the processing of your data.
• Withdraw consent, obtain data in electronic format, and exercise data portability.
• File complaints with relevant data privacy authorities.